Privacy Policy

Effective Date: March 15, 2026

At A2M Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our cargo forwarding services.

1. Information We Collect

We collect the following types of personal information to provide our services:

Contact Information: Name, email address, phone number, and physical address
Shipment Details: Package information, tracking numbers, delivery addresses, and customs documentation
Payment Information: Billing details and transaction records
Account Information: Login credentials and service preferences

2. How We Use Your Information

We use your personal information for the following purposes:

Processing and managing your shipments from Canada to Tanzania
Communicating with you about your orders, tracking updates, and service notifications
Providing customer support and responding to your inquiries
Processing payments and maintaining transaction records
Improving our services and customer experience
Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted shipping carriers, customs brokers, and logistics partners necessary to complete your shipments
Legal Requirements: When required by law, court order, or government regulations
Business Protection: To protect our rights, property, or safety, or that of our customers

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data encryption during transmission
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Secure storage of physical and electronic records

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Shipment records are typically maintained for a minimum period as required by international shipping and customs regulations.

6. Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate or incomplete data
Request deletion of your personal information, subject to legal retention requirements
Opt-out of marketing communications

7. International Data Transfers

As an international cargo forwarding service operating between Canada and Tanzania, your information may be transferred and processed in different countries. We ensure appropriate safeguards are in place to protect your data during international transfers.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

A2M Logistics
Email: privacy@a2mlogistics.com
Phone: [Your Contact Number]

We are committed to addressing your privacy concerns promptly and professionally.